Di Flatt's Blog

If you’re going to advertise then tell it like it is, otherwise you will just lose out in the end…
Di Flatt

Di Flatt

This is my personal blog so always remember that these are my views and thoughts and not those of my charity. If I do say anything as ‘Epilepsy Action’ then I will make that loud and clear.


Well good evening, I just got home after a long day on the road.  Self and two other members of the Yorkshire IoF Committee have been busy trying out venues for the inaugural two day residential conference we are planning for Yorkshire and the North in February 2010.


Currently feel exhausted and also rather irritated.  One of the hotels, in fact the one we travelled furthest to check out was listed as having many more rooms than it in fact had.  So although it was indeed a very nice hotel, with the most fabulous views out over the sea and Robin Hood’s Bay, had great rooms and facilities – IT JUST WAS NOT SUITABLE – because it does not in fact have enough bedrooms for the number of delegates!


So now I feel irritated with this hotel, I feel cheated and like they wasted my time.  The second strange thing was they also told us they have a policy whereby they do not like the double and twin rooms to be taken for single use (and they only have three actually single rooms). 


Now how many conferences do you attend where the delegates all arrive in couples?  So my questions are this – why say you are a conference hotel and then make it nigh on impossible for your conference audience to hold a conference?  Why say you have over a hundred rooms and in fact have only 52?  Hmmnnn.  I really do not think this would have reached the standards of the FRSB – so it is lucky they are in fact a hotel and not a charity!!


So am now home, hungry and tired but happy that I am now watching Sleepless in Seattle on tv, a favourite of mine.  Hmmmnnn just imagine if the two main characters when writing to each other had portrayed themselves as someone else, something different to who they really are (like the hotel did) – well I guess this love story would have had a very different ending.  An ending comprising of two very disappointed people – rather than a coming together of two happy and contented souls ready to begin a lifelong journey together.


This just makes me contemplate how we work with our members and supporters – are we really as open, honest and transparent as we could be?  I think we are, but considering how irritated I felt at the hotel today I am going to think again, and discuss with my team, and indeed with some of our members and supporters themselves.  If we end up irritating or annoying our supporters then they could end up feeling like I do right now – let down, cheated and thinking I certainly won’t be booking to stay at that hotel any time soon.


We really must keep it honest, keep it open, and keep it transparent – charity fundraising really does need to be ‘what you see is what you get’ in every fashion.


Now I am going to watch the end of this lovely film, probably shed a tear or two at the end then slip off to bed for an early’ish night.


Tomorrow I might tell you a little bit more about our trip today and the shenanigans of the wayward satnav.  We certainly did take the scenic route !



Every £1 donated to charity goes towards changing someone’s life or positively changing our environment. My charity www.epilepsy.org.uk, and every charity – we need you.


Di x


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